At Discount Drains, We Do

Things A Little Different.

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We do NOT provide our technicians with corporate

sales training like some of our competitors. 

Instead, we teach something we call the Three R's

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1. Respect Our Customers Time

2. Respect Our Customers Home

3. Respect Our Customers Concerns 

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We Respect our customers Time by calling ahead if we're

running behind, and providing estimated times of arrival.

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We Respect our customer Home by wearing boot covers to

protect flooring and laying down tarps or plastic to control

debris, as well as cleaning up when the job is complete.

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We Respect our customer Concerns by keeping them

informed throughout the job, communicating changes to

the job scope, and setting proper expectations for the work

 being performed. 

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We know that by following the Three R's, We will build life 

long relationships with our customers & we will always be

ready when our customers need us the most. 

We cover Columbus, Ohio and all surrounding areas. Our company offers full-service plumbing, water mitigation and excavation for residential and commercial customers. 

 

We offer discounted prices on every job to make sure we always beat our competitor's pricing. We provide free estimates in our service area and offer flat rate pricing so you know what to expect before the job begins. 

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What makes us different from our competitors is our ability to communicate well with our customers. It sounds simple, but the biggest complaint we hear about other contractors is their inability to inform the customer while the project is going on. We want our customers to be in the loop, and always know when something unexpected happens during a job so we can make it right. 

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Consider Discount Drains for your next project!

Call us today at (614) 747-5561 for more information about our services and to schedule an appointment!