Review by Aimee D. in Dublin, OH

Project: Install or Replace a Water Heater

★ ★ ★ ★ ★ 5.0   |  11-20-2019

Discount Drains...discount price for top quality service. I was in a panic because my water heater went out overnight and we were leaving to go out of state in the next 2 days. I had to have this replaced and fast. They were very responsive and let me take time to decide who to go with. I called around and got 5-6 quotes. Not only were they the lowest price (I don't usually go for the lowest price...usually you get what you pay for right?) but their knowledge and attitude won me over and I was right! Kaylen even helped me remove the soaked carpet...that was a huge help! Great water heater installed with a great warranty and above and beyond service! I would recommend them to anyone in any situation but they went above and beyond for my emergency service. Even my father (78) was impressed and is scheduling a free estimate for himself! Thank you Discount Drains!!! I will be using you again and recommending to friends.

Bob Cross  

July 3, 2019

The workers were great! Very friendly, professional and worked hard to get the job done well and in a timely manner. When our AC went out, they were there that day to evaluate and provide a guaranteed estimate. Days after they were there to install the unit! Thanks again!

Deborah Ann

Rated highly for: Responsiveness, Quality, Value

I was surprised how quickly they responded to my call. Customer service was friendly and they explained step by step what was needed.
They had the highest confidence that they could help and they delivered. I will forever use them!

Rachel Cunningham

★ ★ ★ ★ ★ Jul 11, 2018

Seage has done two different repairs for us. He did great work, was prompt and friendly and they charged competitive prices. Would recommend for sure

Review by Jes F. in Hilliard, OH

Project: Install, Repair or Replace Plumbing or Fixtures

★ ★ ★ ★ ★ 5.0   |  08-31-2019

So helpful, friendly and punctual when I really needed all three after dealing with some real jokers the night before! This company, and Nick, in particular, will be my go-to plumber!

Review by Dave A. in Milford, OH

Project: Repair or Service a Water Heater

★ ★ ★ ★ ★  5.0 12/24/2019

 I am a real estate agent and also a property manager. I had a water heater issue at a Milford, OH rental. I have used HomeAdvisor before successfully, but Discount Drains will be on my list when my clients ask for referrals. I received a call in just a few minutes accepting the job, a text shortly after that to advise that Kyle would be on his way. My resident said he arrived in less than an hour from my notice that Discount Drains would be there. He said that Kyle was fast, honest and informative and a very good experience for him to have warm showers again so quickly.

Briana Yocum

★ ★ ★ ★ ★ 

I have never needed to call a plumber before and I didn't know where to start. I searched Google and came across Discount Drains, which had a 4.6 rating. I called them around 4p and the general manager answered the call. He was very professional and authentic. He told me they could have a technician there the next day at 11a. Justin, the technician, called to keep me informed of everything that was happening (my bother in law was there due to me working). He told me an estimate before trying anything and would call with the next steps if that didn't work. Thankfully it did! I would highly recommend Discount Drains to anyone that needs a plumber in the future!

Review by Paula E. in Columbus, OH

Project: Clear a Clogged or Slow Drain

★ ★ ★ ★ ★  5.0  11/05/2019

 

Technician Shawn was excellent; explained all procedures and what to expect. Professional and polite. Cleaned up the entire area in which he had worked. Super!!!! Would definitely recommend!!!

Review by Linda L. in Powell, OH

Project: Repair or Install Gas Piping

★ ★ ★ ★ ★  5.0  10/15/2019

Trevor was very professional. He answered all our questions and gave suggestions to what we could do if it happened again. It was a minor repair and took very little time. I would hire him again in a flash

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