What We Are Doing
We wish to assure our customers that Discount Drains is doing everything we can to make sure that our employees and customers health and safety are addressed with the present spread of COVID-19. This is a very serious matter for us and we are taking every precaution.
New policy changes for technicians:
1. We have a new way to give estimates! Online Video Estimates are now available.
2. All technicians are supplied with gloves, and booties. At the customers request we also have masks at the technicians disposal
3. We have implemented social distancing when arriving to customers homes
4.. All employees who have symptoms of COVID-19 or family that has been affected, are asked to self quarantine for 2 weeks
5. Any employee who is showing signs of any illness is asked to remain home to self quarantine for 2 weeks
Online Video Estimates are here!
In order to help combat the COVID-19 Virus we have implemented a new way to do estimates! Instead of having a technician come inside the home to perform an estimate, we now offer an online video estimate.
Your technician would be able to speak to you and see your issue through facetime or Google Duo. This way we would be able to give an estimate on how much it would be to fix it!
$39 up to 30 minutes
$59 for after hour emergency
When you call into Discount Drains, just let us know that you would like to have an online video estimate. We then schedule a time to have the technician call you via facetime or Google Duo to speak to you about view the issue.
We create the estimate while on the phone with you and provide the information via email for approval
If the estimate is agreed upon, we are able to schedule a time right then to have a technician perform the work!
Payment of the estimate CAN be applied to the scheduled work!
If there are any technical difficulties, we will perform an onsite estimate for FREE.
*Facetime for Apple products
*Google Duo for Android products
Don't let your plumbing concerns wait! Call Discount Drains today to schedule your Online Video Estimate!
What you can do to help
We appreciate out customers at Discount Drains and we know that the health and safety of each person is important to them as well. We have listed a few ways that our customers can help in diminishing the spread of COVID-19 as well
1. Inform Discount Drains if anyone in your home has been ill within the last 2 weeks
2. Inform Discount Drains is anyone in the home has traveled outside of the country within the last 2 weeks
We also suggest following the guidelines that the CDC has put in place:
1. Wash your hands often
2. Practice social distancing
3. Clean and disinfect all commonly used items in the home
4. Avoid touching your face, eyes or mouth with unwashed hands.
We know this time is very difficult on everyone and we want to ensure that your family is safe as well as ours. Together lets beat COVID -19 and make sure that we all are safe and healthy.